Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

1. Order Processing Time

  • Orders are processed within 3–5 business days (excluding weekends and holidays)

  • Once your order is processed, it will be prepared and dispatched

2. Shipping Time

  • Estimated delivery time: 7–10 business days after shipment

  • Delivery times may vary depending on your location and external factors

3. Total Delivery Time

The total estimated delivery time is:

👉 10–15 business days (processing + shipping)

4. Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive a tracking number via email

  • You can track your order using the tracking link provided

5. Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

  • High demand periods

  • Customs clearance

  • Carrier delays

We are not responsible for delays caused by shipping carriers or customs.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping information

  • We are not responsible for orders shipped to incorrect addresses provided at checkout

7. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages marked as delivered by the carrier

8. Contact Us

If you have any questions about your order, please contact us at:
📧 contact@missdlux.com

By placing an order, you agree to this Shipping Policy.